1. The initial consultation to determine your comprehension and recommend a personal program is free of charge.
  2. The terms and conditions of the selected programs must be decided and paid for prior to the first meeting with the trainer. We only accept payment by bank transfer.
  3. The cancellation of a confirmed meeting needs to take place at the least 24 hours in advance of the meeting. Should the student fail to cancel the meeting within this time, no claim can be made for a refund of the lesson fee. Cancellation of a Monday class or private lesson must be made no later than 8:00 pm the preceding Friday.
  4. Absences, for whatever reason there might be, in a booked class, will not lead to a free extension of the course or any reductions of the course fee for an ongoing class.
  5. A block of lessons booked and paid for must be consumed within 18 months. This period starts with the receipt of payment.
  6. Prices for courses held on Austrian National holidays, on Saturdays after 2.00 pm and on Sundays do not correspond to prices published on our website and therefore need to be arranged with the office of Learn Personal.
  7. Transfers (travel fees) to your company or any other location are included in the lesson price, if the location is within 30 min from the Learn Personal office. For programs at locations further away than 30 min from our office in Singerstraße, a transfer charge of € 12,- will be charged for each meeting. Please check the travel time to your location from the Learn Personal office (Singerstraße 27, 1010 Vienna) at the Wiener Linien route planner (https://www.wienerlinien.at/web/wl-en) which we consult for objective calculation.
  8. Learn Personal declines all responsibilities for injuries, illness, loss or damage of objects, and for all other kinds of damage incurred during participation in a course at the Learn Personal premises.